Thursday, September 7, 2017

             


                                                        Week 3 Blog Post Part 1

   My experience communicating with businesses has been very positive so far. Every time I have had an issue and emailed a businesses they handle the situation precisely. It has never been a difficult task either, every time they have responded within one days time. Even though I've had good experiences I know for a fact that other people that is not the case. Social media has changed the game for communicating with businesses. It is so easy to leave a comment on a post and be able to get a response depending on what you say. If wanting to get a simple answers there is people who write reviews for products and things that you can find on the businesses page.
   The way I've had positive experience communicating with businesses is try to be respectful. If you approach them with a problem or giving feedback don't be rude. They will be more willing to respond or help you if you don't personally go after them. If I had a business that sold a product and I had a social media for that business. I would try to help people who Have an issue with the product or try to learn from those with constructive feedback. If someone just says your product sucks and doesn't give a reason their is no way to learn from that. I would respond to positive comment with a positive response. The negative comments I would try to see their perspective and try to reach a solution whether that be sending them a new product or giving them a refund.

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